Refund & Cancellation
Clear, honest terms regarding subscriptions, cancellations, and refund eligibility across the IMPROVE ecosystem.
App Store In-App Purchases
Managed and refunded directly by Apple per Apple Media Services Terms.
14-Day Web Guarantee
Direct website purchases (Stripe) qualify for a full 14-day money-back guarantee.
Cancel Anytime
No locked contracts. Cancel anytime via your Apple ID Settings with a single tap.
1. iOS In-App Purchases (App Store)
Subscriptions or one-time purchases initiated through any of our iOS applications (including IMPROVE Money, IMPROVE Habits, or IMPROVE Second Brain) are processed directly by Apple via StoreKit.
How to Request an App Store Refund from Apple:
- Go to Apple's official refund portal: reportaproblem.apple.com
- Sign in with the Apple ID used to make the purchase.
- Under “What can we help you with?”, select “Request a refund”.
- Choose the reason that best describes your request, select IMPROVE from your purchased items, and submit.
Apple generally reviews and provides an outcome within 24 to 48 hours.
2. Direct Web Purchases (14-Day Guarantee)
If you purchased an IMPROVE membership, license, or lifetime access pass directly on our website (improve-club.com) processed via Stripe:
If you are not completely satisfied with your web membership for any reason within 14 days of your initial purchase date, email us at billing@improve-club.com with your receipt or purchase email address. We will issue a 100% full refund back to your original payment method, no questions asked.
3. Auto-Renewal & How to Cancel
Recurring subscriptions renew automatically at the end of each billing cycle (monthly or annually) unless canceled at least 24 hours before the renewal date.
How to Cancel on iPhone or iPad:
- Open the Settings app on your device.
- Tap your Apple ID Name at the top.
- Tap Subscriptions.
- Find and tap IMPROVE.
- Tap Cancel Subscription.
In accordance with Apple App Store rules, deleting the app from your iPhone or deleting your local account does NOT automatically cancel your active Apple subscription. You must cancel the subscription in your Apple ID Settings to stop future renewals.
4. Access Following Cancellation
When you cancel a subscription, your premium features remain fully unlocked until the conclusion of your current paid billing period. After this date, your subscription will not renew, and your account will automatically transition to the basic tier without charging your card.
Need assistance with a purchase or billing question?
Our support team answers all billing inquiries within 24 hours.